5
days p/w
1 Week
course length
Level 1
level
9.30 - 2.30
times
Previous
Next
Overview
Customer service is an integral part of any role.
Customer service skills include communication, problem-solving, patience, understanding, customer satisfaction, and complaint resolution. Excellent customer service can boost a company’s profits.
Get ahead of the rest and develop your confidence in dealing with customers.
This course is for those who
- Want to increase their confidence
- Develop people skills
- Search and apply for jobs
- Who need help creating the perfect CV
- Want to make new friends and get out of the house
All of our courses are run in small groups.
Application through your work coach at the Job Centre
Available Courses
Exeter Library
- 5th - 9th June
Learning Path
- Customer service
- Developing Personal Confidence and Self Awareness
- Professional Behaviour in the Workplace
- Searching and applying for Jobs
- Preparing for and Taking Part in an Interview
- CV and cover letters
Incentive
Includes opportunity to meet local employer Papa Johns
What people are saying
APPLICATIONS VIA A WORK COACH AT THE JOB CENTRE PLUS
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